We hope that you are pleased with the products you received from us, but if you do need to return anything we offer the following options to you:
IF YOUR PRODUCT IS DAMAGED OR INCORRECT ITEM
We are happy to offer you a refund or an exchange if the product you are returning is in a fully resealable condition i.e. unopened and unused, and the return is made within 14 days.
Please note: If the product is in a condition which is not fully resealable or the packaging is damaged, we reserve the right to refuse a refund or exchange on the item. This does not affect your statutory rights. We will not refund gift wrap charges if your product is unwanted or you have changed your mind.
HOW REFUNDS ARE PAID
Refunds will be paid in the same method of payment used on the original order. The refund value will be for the price paid when the order was placed. Refunds will only be processed once the item is received back.